Frequently Asked Questions
Find quick answers about business account creation, support, ticketing, and contact details.
You can create an ODRR Business (B2B) Account in a few simple steps.
Your ODRR B2C account is now created.
If you have GST number:
If you do not have GST:
Upload 1 legal document from the list provided on the form.
Your registration is now complete.
You will see KYC Status: In Process.
Our team will review your account and approve or reject it within 2 business hours.
You can reach our customer care team at:
Our team will respond within 24–48 working hours.
You can request a call back through our odrr.ai chatbot available on the website.
Our support team will contact you within the stipulated timeframe during working hours.
Odrr.in uses an integrated Support Ticket System to ensure every query is tracked and resolved efficiently.
You can raise a ticket for:
Once you raise a ticket:
This ensures faster resolution and transparent communication.