Terms & Conditions – Odrr

Effective Date: 1st April, 2025

Welcome to Odrr, operated by Singhal Infosystems Pvt. Ltd. By accessing or using this website, you agree to comply with the following Terms & Conditions. Please read them carefully before shopping with us.

1. Acceptance of Terms

By accessing Odrr or purchasing any product, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions, our Privacy Policy, and all applicable laws.

2. Eligibility

• Be at least 18 years of age
• Use the website for personal, non-commercial purposes
• Provide accurate and complete information during registration or checkout

3. User Account

You may create an account to access certain features. You are responsible for:

• Maintaining confidentiality of login credentials
• All activities performed through your account
• Updating your information when necessary

We reserve the right to suspend or terminate accounts for misuse or violations.

4. Product Information

We strive to provide accurate specifications, descriptions, and images. However:

• Minor variations may occur in color or appearance
• Prices, offers, and stock availability may change without notice
• Errors may occur and we reserve the right to correct them

5. Pricing & Payments

• All prices are listed in INR (₹)
• Prices may change based on availability or offers
• Payments must be made through approved payment gateways
• Orders may be cancelled if payment is incomplete or fraudulent behavior is detected

6. Orders & Cancellations

An order is considered confirmed only after payment is successfully completed. We reserve the right to cancel orders for reasons including:

• Stock unavailability
• Incorrect pricing
• Fraud or suspicious activity
• Invalid or incomplete information

Refunds, if applicable, will be processed as per our Refund Policy.

7. Shipping & Delivery

• Delivery timelines may vary based on location and courier partner
• Delays due to unforeseen issues (weather, strikes, logistics) are not our responsibility
• Customers must provide accurate address details

8. Returns & Refunds

Returns, replacements, or refunds are governed by our Return & Refund Policy. Products damaged due to misuse are not eligible for return.

9. Prohibited Activities

You agree NOT to:

• Misuse or tamper with the website
• Use automated tools, bots, or scrapers
• Engage in fraudulent transactions
• Attempt to hack or bypass security features

10. Intellectual Property

All content on Odrr—logos, text, graphics, images, product data, and design—is the exclusive property of Singhal Infosystems Pvt. Ltd. and cannot be copied or reproduced without permission.

11. Limitation of Liability

We shall not be liable for:

• Any indirect, incidental, or consequential damages
• Loss of data, profits, or use
• Issues arising from third-party services such as payment gateways or couriers

12. Changes to Terms

We may revise these Terms & Conditions at any time. Updated terms will be posted on this page.

13. Contact Us

• Email: email@odrr.in
• Phone: You can request a call back through our odrr.ai chatbot available on the website. Our team will contact you within the stipulated timeframe.