Your privacy is important to us. This Privacy Policy explains how Odrr (“we”, “our”, “us”) collects, uses, discloses, and protects your information when you shop for products on our website or mobile application.
By using Odrr, you agree to the practices described in this policy.
1. Introduction
We are committed to protecting the personal information of all our retail customers. This policy outlines:
What information we collect
How we use, store, and share it
Your rights under the Digital Personal Data Protection (DPDP) Act, 2023
This policy applies to all orders, interactions, and activities conducted on Odrr.
2. Why We Collect Your Data
a. Order Processing & Service Delivery
Processing your order and payment
Delivering products to your address
Managing your Odrr customer account
b. Customer Support & Communication
Responding to queries and complaints
Sending order confirmations, delivery alerts, and service notifications
Informing you about offers, deals, and product updates
c. Platform Improvement
Enhancing website features and customer experience
Understanding shopping behavior and preferences
d. Legal Compliance
Complying with taxation rules, consumer protection laws, and statutory norms
Responding to legitimate requests from authorities
3. Information We Collect (B2C)
a. Personal Information
Name
Mobile number
Email address
Billing & shipping address
b. Account Details
Username and password
Order and return history
Saved items or preferences
c. Payment Information
Mode of payment
UPI, card, or wallet transaction details (securely processed via payment gateways)